Refund policy
VAULTD RETURN & REFUND POLICY
30-Day Returns We accept returns within 30 days of delivery. Items must be unworn, undamaged, and in original packaging.
How to Return Email info@vaultdco.com with:
- Your order number
- The SKU of the item (found in your order confirmation email)
- Reason for return
We'll respond within 24 hours with return instructions.
Refund Timeline Refunds are processed within 3-5 business days after we receive your item, back to your original payment method.
Non-Returnable Items
- Final sale items
- Gift cards
- Items marked "non-refundable" at checkout
Wrong or Damaged Item? Contact us at info@vaultdco.com within 7 days of delivery. We'll replace it or refund you immediately — no return shipping needed.
Questions? Email us at info@vaultdco.com