Refund policy

VAULTD RETURN & REFUND POLICY

30-Day Returns We accept returns within 30 days of delivery. Items must be unworn, undamaged, and in original packaging.

How to Return Email info@vaultdco.com with:

  • Your order number
  • The SKU of the item (found in your order confirmation email)
  • Reason for return

We'll respond within 24 hours with return instructions.

Refund Timeline Refunds are processed within 3-5 business days after we receive your item, back to your original payment method.

Non-Returnable Items

  • Final sale items
  • Gift cards
  • Items marked "non-refundable" at checkout

Wrong or Damaged Item? Contact us at info@vaultdco.com within 7 days of delivery. We'll replace it or refund you immediately — no return shipping needed.

Questions? Email us at info@vaultdco.com